Visa wants to chart a safe course for e-commerce’s AI revolution

Visa wants to chart a safe course for e-commerce’s AI revolution

E-commerce continues to eat up an ever-increasing share of the U.S. retail market: Americans bought more than $3.3 billion worth of items online every day in the second quarter of last year, according to U.S. Census Bureau data. Online retail’s share of spending is increasing with each year that passes. Traditionally, that’s meant typing a…

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What is happening to the economy right now, according to the SF Fed president

What is happening to the economy right now, according to the SF Fed president

The Federal Reserve’s influence on the economy is immense, and often misunderstood. Mary Daly, president of the Federal Reserve Bank of San Francisco, gives an exclusive, firsthand look into the central bank’s daily decision-making, explaining how the Fed’s policies, at both the regional and national level, ripple through society. From housing prices to immigration’s impact…

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OpenAI’s new Sora social network could take down TikTok. Here’s why

OpenAI’s new Sora social network could take down TikTok. Here’s why

On September 30, OpenAI launched its new Sora social network, powered by its Sora 2 video generation model.  To call Sora’s launch successful is a gross understatement. Despite “invite only” access and restrictions outside North America, Sora exploded to over 1 million users in only five days. That’s faster than ChatGPT’s user base grew after…

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Layoffs can shake company culture. Here’s how leaders can repair it.

Layoffs can shake company culture. Here’s how leaders can repair it.

Layoffs might make headlines, but the real measure is how leaders support the remaining employees. Layoffs are undeniably challenging for good reason. However, it’s what leaders do in the aftermath that determines whether a culture fractures or recovers. I’ve led workforce complex reductions at Amazon, Microsoft, startups, and PE-backed firms. While every situation was unique, the…

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5 ways AI can support employee well-being

5 ways AI can support employee well-being

The workplace AI narrative has been dominated by fears of human replacement. But forward-thinking leaders are discovering AI’s real power: helping employees become more human, not less. Shifting from workplaces of human doings to a collective of activated human beings.  And while AI can absolutely help eliminate busywork, opening employees’ time for more impactful work…

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5 cases when using AI to search beats Googling

5 cases when using AI to search beats Googling

For decades now, Google has been the unquestioned champion of search—our digital oracle, the first and last stop for every question, from “What’s the best pizza place near me?” to “How many protons are in a carbon atom?” But here’s the key difference now: while Google has started to incorporate AI with features like AI…

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7 Leadership Training Programs Every Manager Should Consider

7 Leadership Training Programs Every Manager Should Consider

If you’re a manager looking to improve your leadership skills, several training programs can provide valuable insights and practical strategies. From the American Management Association’s thorough offerings to Babson College’s customized feedback approach, these programs cover various important areas. Harvard’s customized training addresses real business challenges, as well as the Center for Creative Leadership and…

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7 Effective Rebranding Strategies to Revitalize Your Brand

7 Effective Rebranding Strategies to Revitalize Your Brand

Revitalizing your brand is a vital task that requires careful planning and execution. It starts with evaluating your current brand identity and performance, followed by thorough market research to understand your audience. Engaging stakeholders throughout the process guarantees their insights shape your new direction. A well-structured strategy will guide your efforts, but effective communication of…

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Strategy, decoded: what It really is (and how to master it)

Strategy, decoded: what It really is (and how to master it)

“You need to think more strategically; you need to be more strategic!” It’s one of the most common, but least helpful, pieces of feedback professionals receive. It sounds smart, it sounds wise, it also sounds important. But ask people what it actually means, including those who are proffering this advice, and you’ll likely get many…

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Does Silicon Valley have a sense of humor?

Does Silicon Valley have a sense of humor?

David Temkin was driving south from San Francisco, down Highway 101, as billboard after billboard pitched AI in variations of dense word salad. One ad marketed “automated testing compliance done without command shift.” Another promised “safer schools with instant visitors screening.” All of them marketed tech companies, but to whom and for what was obscure—even…

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