ComfortDelGro to start hotline bookings, doorstep pick-ups for cross-border taxi rides from Sep 25

ComfortDelGro to start hotline bookings, doorstep pick-ups for cross-border taxi rides from Sep 25


[SINGAPORE] Travellers heading to Johor Bahru can book a cross-border ride from anywhere in Singapore through ComfortDelGro’s (CDG) hotline from Sep 25.

The transport giant announced the new initiative in a Facebook post on Thursday (Sep 18).

Most trips will cost a fixed fare of S$80. But pick-ups from Ban San Street taxi stand will cost S$60, while those from the airport will cost S$120, it said.

In response to queries from The Straits Times, a CDG spokesperson said all its 90 cabbies with a valid cross-border taxi licence will be available for this service.

Customers can call the CDG hotline on 6552-1111 to make an immediate booking, or reserve a ride up to 24 hours in advance, the spokesperson said.

Customers will be dropped off at Larkin Sentral Terminal in Johor Bahru – the designated drop-off point for Singapore taxis.

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“We recognise the growing demand for cross-border transportation and are committed to expanding our travel options for passengers, as well as more earning opportunities for our cabbies,” the spokesperson said.

The move follows efforts to improve cross-border services between Singapore and Malaysia.

In a Facebook post on Sept 2, the Land Transport Authority acknowledged that such improvements could include designating more pick-up and drop-off points.

Under the existing reciprocal cross-border taxi scheme, a licensed fleet of up to 200 taxis from each side can ferry passengers between Singapore and Johor Bahru.

These taxis can pick up and drop off passengers at only a designated point in each country – Larkin Sentral Terminal in Johor Bahru for Singapore taxis, and Ban San Street Terminal in Rochor for Malaysian taxis. THE STRAITS TIMES



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Swedan Margen

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